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First Anniversary Sale

FAQ

1. Do I need to register to place an order at Today’s Comfort?

Yes, you need to create an account to be able to shop and keep track of your orders.

2.  Can I add an order after checkout?

No, once an order had been placed, it will automatically be processed.  If you want to add, please repeat the buy and checkout process.

3.  How can I  search for products  with a specific price range?

Our online store ensures that you will have a maximum customer experience.   From above pull down menu, filter the search to “price: low to high”.

4.  What are payment options at Today’s Comfort?

Payments can be made through PayPal, as well as major credit cards such as MasterCard, VisaCard, American Express, and Maestro.

5.  Do you have a physical store?

Yes, our stores are located in  various major cities of Texas such as in Carrollton, Westminster, Houston, and Garland.

6.  Are your products safe and non-toxic?

Yes, we ensure that our products are environment-friendly and not hazardous to health.

7.  Do your offer promotional discounts?

Yes, we offer various promotional packages for our customers.  Please checkout all our banner announcements and call us for any further questions.

8.  What is your cancellation policy?

Once the product is in transit  though our courier or delivered already, the order cannot be cancelled anymore.  However, you have the option to replace it with another item of the same value.  The return of the first order and replacement will have a cancellation and delivery charges.

9.  What is your return policy?

We accept damaged items for valid  reasons . Please check “Return an Item” page for more details.

10.  Can I change the color of my purchased item after delivery?

Yes, but a cancellation and delivery charges applies for the replaced item.

11.  Is my personal information secure with Today’s Comfort?

Yes, your account information is secure with us.  We give highest priority to our protection cost measures to ensure customer protection.

12.  Why do I buy from Today’s Comfort?

We offer high-standard quality products, offer affordable prices, and committed to satisfaction of our customers.

13.  How long will it take for me to receive my order?

After purchase, you will be notified about your order shipping details.  You will also be able to track your order once you sign-up.

14. Do you accept customized order?

Yes, please contact us if you wish to have a customized order.

15. Do you ship internationally?

Yes, we ship mainly in Hawaii, Alaska, and internationally.

16. How will my order be shipped?

We ship through Fedex courier company.

17.  Is there an assembly fee for furnitures?

Yes, we have an assembly charge for furniture which vary depending on the item.

18. Is it safe to order online?

Yes, our online store was built with security measures to ensure that your buying experience is safe and secure.

19. Can I order from your social media accounts?

No, you can only purchase through our online store.

20. How do I contact Today’s Comfort for other questions?

There are options to contact us:

  • Call us  at  469-557-8005
  • Message our live chat support
  • Email at contact@todayscomfort.com

21. How do I avail of your special financing offer?

We offer zero interest for 64 months, please go to financing page for more details.

22. Do you ship to P.O Box address?

No, we do not ship to P.O box address.

23.  Do you offer affiliate program?

Yes, we offer affiliate program and reward our buyers and friends who wish to promote our products.

No, we do not have affiliate program as of this moment.  Please do checkout our updates for future announcements.

24.  How do I reset my account password?

Click “forget password” and fill-up the necessary data such as the email address used upon registration.  We will send you a link to reset your password.